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Questions 2014 2015 2016
First HalfSecond HalfFirst HalfSecond HalfFirst HalfSecond Half
Ease of reaching and browsing the site 82%89%89%73%86%92.45%
Interaction with visitors22%24%48%50%87%64.34%
Providing information to visitors 29%47%74%53%83%83.27%
Level of confidence in the functionality of the site51.52%73%82%45%81%80.13%
Overall Assessment60%71%76%59%84.63%85.63%
Total Overall Assessment66%68%85% ​​