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2014
2015
2016
First Half
Second Half
First Half
Second Half
First Half
Second Half
Ease of reaching and browsing the site
82%
89%
89%
73%
86%
92.45%
Interaction with visitors
22%
24%
48%
50%
87%
64.34%
Providing information to visitors
29%
47%
74%
53%
83%
83.27%
Level of confidence in the functionality of the site
51.52%
73%
82%
45%
81%
80.13%
Overall Assessment
60%
71%
76%
59%
84.63%
85.63%
Total Overall Assessment
66%
68%
85%
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