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The Monitoring & Consumer Protection Administration is responsible for reinforcing investors and consumers' rights, and is committed to ensuring fair trade and commercial transactions in the Emirate of Ras Al Khaimah via:

  • Providing information and counsel to consumers, retailers and sellers with respect to their rights and responsibilities. 
  • Aiding consumers resolve disputes with merchants.
  • Scrutinizing allegations of unfair trade practices.
  • Regulating commercial activities in conformity with laws and regulations.

The bulk of inquiries received by the Monitoring & Consumer Protection Administration from the public pertain to day-to-day commodities and services purchasing experiences. Information published on this website contain detailed answers to the majority of questions posted regarding the rights and duties of consumers during shopping.